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Privacy Policy

Last updated: November 5, 2025

1. Introduction

OCR Translator ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

  • Email address (for account creation and communication)
  • Name (optional)
  • Payment information (processed securely through third-party providers)
  • Profile information (optional)

2.2 Usage Information

We automatically collect certain information when you use our Service:

  • Device information (browser type, operating system)
  • Log data (IP address, access times, pages viewed)
  • Usage statistics (features used, translation history)
  • Cookies and similar tracking technologies

2.3 Image Content

Images you upload for translation are processed by our AI systems. These images are:

  • Stored temporarily during processing
  • Automatically deleted after translation is complete
  • Not used for any purpose other than providing the Service
  • Not shared with third parties except our AI service providers

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining the Service
  • Processing your translations
  • Managing your account and credits
  • Sending you service-related communications
  • Improving our Service and developing new features
  • Detecting and preventing fraud and abuse
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., payment processing, AI translation, hosting)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In connection with a merger, sale, or acquisition, your information may be transferred
  • With Your Consent: We may share information with your explicit consent

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing through certified providers

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations:

  • Account information: Until account deletion or as required by law
  • Uploaded images: Automatically deleted after processing
  • Transaction records: As required by financial regulations
  • Usage logs: Typically 90 days unless required for security purposes

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Data Portability: Request a copy of your data
  • Opt-out: Unsubscribe from marketing communications
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@imagetranslate.org

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies. For more information, please see our Cookie Policy.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@imagetranslate.org